Expent
UI
UX
Software purchasing and vendor management can be overwhelming. Tracking renewals, evaluating vendors, and ensuring smooth workflows is a challenge for companies. Expent steps in to fix these gaps, making procurement seamless and efficient.
Role
Product Designer
Team
2 people
Expent simplifies SaaS procurement and vendor management by streamlining approvals, tracking renewals, and improving vendor evaluation. Our goal was to enhance the user experience, revamp the visual design, and make powerful features more accessible—ensuring a seamless workflow for procurement teams, admins, and end users.
Users 🙎🏻♂️
Procurement Teams
Admins
End Users
Challenges 🎯
Cluttered navigation hiding valuable features
Inconsistent UX across modules
Unorganized vendor tracking leading to inefficiencies
Mission 🚀
Improve the user experience and refresh the product’s visual design.
Key Contributions
Designed a scalable design system with 28+ reusable components
Enhanced feature discoverability and simplified navigation
Led UX improvements for Most of the modules.
Collaborated closely with developers and stakeholders
User Challenges 🚨
Dual-Toned UI Design System
Enhanced readability, accessibility, and visual clarity.
Workflow Builder (No-Code)
Intuitive approval/product request flows designed for admins.
Allows users to effortlessly customise and create dashboards, enabling teams to track key metrics, manage workflows, and gain actionable insights—all in a visually intuitive interface.
Navigating the roadblocks 🎢
✓ Complex Enterprise UX: Understanding Expent’s ecosystem and its many moving parts.
✓ Balancing client expectations: Visualizing different approaches to guide better decisions.
✓ Fast-paced changesAdapting quickly to shifting priorities and last-minute requests.
✓ Merging multiple ideas: Clients often wanted a mix of two different solutions, requiring extra design iterations.
How we solved it 🔑
✓ Conducted deep user research & usability testing
✓. Iterated quickly while maintaining design consistency
✓ Created clear documentation to justify design decisions
✨ Improved user experience: Features became more accessible and workflows smoother.
✨ Scalable design system: A structured approach to design, with 28+ reusable components.
✨ Seamless collaboration: Effective teamwork with developers and stakeholders.
✨ Industry recognition: Our designs were presented to Autodesk, Coinbase & Workato and received positive feedback.
✓ Enterprise UX is all about configurability – Every feature must be flexible for different organizations.
✓ Staying organised is crucial – Keeping track of priorities and deliverables ensures smooth execution.
✓ Client collaboration is key – Presenting visualized ideas helps align expectations faster.
✓ Structuring design narratives makes a big difference.
